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Category: AppFolio Tips

Security Clearing Account

What is the Security Clearing GL Account? Every AppFolio database includes a list of key GL accounts (the Chart of Accounts) prior to going live with AppFolio that includes a Security Clearing GL account. This account is not necessarily an income, expense, asset, liability or capital type GL account. Security Clearing is a pass-thru GL…
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Triple Tied Out: Three Times A Charm

The AppFolio Accounting system has a three-way reconciliation process that APM Help commonly refers to as Triple Tied Out. A three-way reconciliation is the comparison of the ending balance of your bank account, the cleared items within the current month, and the cumulative running “adjusted” balance for all of your ledgers to date. That was…
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Uncleared Items on the Reconciliation Screen

Let’s talk about “Uncleared’ transactions in a reconciliation. This does not have to be a lengthy discussion. It’s just important to know that any uncleared deposits show the availability of funds that are potentially not there and could cause overpayments; thus overdrawing the bank account. Uncleared checks are important to monitor as well, but this…
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“Repeat” Feature Shortcut Hint

Are you using the “Repeat” feature in AppFolio? This is a shortcut that can help you streamline postings. This shortcut can be found in a couple of places. One place where it can be found is on the New Bill screen. It can also be found on the Journal Entry Details screen, And on the…
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Submit A Support Request: Get Appfolio’s Attention

There is a question looming in the property management community. “I’ve got questions, how do I get Appfolio’s attention?” A solution that has worked for some, is to be thoughtful about your subject line. If this is truly a time sensitive matter, then try adding the word URGENT in the subject line. It’s also important…
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Double dipping on Move-In lease fees & commissions

What does this mean to double dip on lease fees and management fee commissions at the time of a move-in? Let’s start with where the issue begins. The problem begins during the move-in process when the property page is set to charge a lease commission placement fee and a percentage of the rent for the…
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Life Cycle of a Property Manager

The life cycle of a Property Manager can start slow or it may start with a whirlwind of activity where everything is on a horizontal list of priorities. Accounting is recognized as needed but as in any industry, administrative tasks can typically fall to the end of that list. You’ll notice by the above image…
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New Financial Diagnostic Sections for Additional Fees

AppFolio has recently released a new feature that provides visibility into your properties’ additional fee balances. Two new sections have been added to the Financial Diagnostic page. The first section is for Negative Balances and the second section is for Positive Balances. Let’s take a peek and see what that looks like. This is a…
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BANK SWITCH – BEST PRACTICES

Pre-Bank Switch ● To initiate a bank switch from AppFolio, navigate to Accounting. On the left side navigation menu, select Bank Accounts, and from the right side Tasks menu click on New Bank Account. ● If you are accepting online payments, the account must be enabled for online payments. You’ll want to have the following…
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