To initiate a bank switch from AppFolio, navigate to Accounting. On the left side navigation menu, select Bank Accounts, and from the right side Tasks menu click on New Bank Account.
If you are accepting online payments, the account must be enabled for online payments. You need to submit the following information to AppFolio:
Keep in mind that this can take 3-5 business days to set up. Contact AppFolio as soon as you are ready to get an appointment scheduled.
It is very important to reconcile the old bank account that you are transitioning to date. Once you set a date for the bank switch with AppFolio, be sure to keep the account(s) reconciled to date on a daily basis. If this crucial step is not accomplished, it will make it very difficult to reconcile the old and new bank accounts once the switch has been completed.
Watch for any uncleared bank adjustments. Immediately following the bank switch is the time to identify any uncleared bank adjustments and to resolve them quickly.
It is also IMPORTANT to understand that once the bank switch is made, you will not be able to tie new transactions to the old bank account. It is just as important to understand that you can not typically change or edit past transactions if it requires you to unreconcile a transaction.
A GL account can be edited when it does not require you to unreconcile a transaction. Post-bank switch items can be edited, but you will need to contact AppFolio for their assistance to do this.
Do not void and recreate payments that were made out of the previous bank account. If it is the previous bank that was associated with the property, to void the payable would cause an Adjusted Cash Balance issue in both the old and new bank reconciliations.
Here are some important things to note after your bank switch is done:
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