.png)
AppFolio User Question:
How do i return overpayment to a tenant in AppFolio?
APM Help Answer:
Enter a charge on the tenant ledger for amount of the tenant refund. The GL account should be the clearing account. Once the charge is posted, make sure that the tenant payment is applied to the clearing charge. (If it's not automatically applied to the clearing charge, then reapply the receipt to the charge.) Then go to the tenant page and select "tenant payable" from the tasks on the right and enter the amount of the tenant refund and use the clearing GL account again. Save. Then pay the bill and issue the check to the tenant
Consulting with AppFolio, Buildium, Propertyware, & Rent Manager experts to answer any and all software related questions in less than an hour. No long-term contracts and easy to get started.
lEARN MORE
Bookkeeping services provided by expert accountants for AppFolio, Buildium, Propertyware, & Rent Manager. For less than the cost of a full-time bookkeeper you can have a whole team of experts.
lEARN MORE
Let us take care of your corporate payables, receivables, reporting, and payroll with Quickbooks and Gusto. With us you can focus less on accounting and more on growth!
lEARN MORE
Get your bank reconciliations done every single day! Keep your books accurate by making sure that everything is accounted for. Available for AppFolio, Buildium, Propertyware, & Rent Manager.
lEARN MORE
Curious just how clean your books are? Find out with Triple Tied Out! It's our daily auditing service that checks your bank recs, liabilities, and property balances. For AppFolio, Buildium, & Propertyware.
lEARN MOREWe typically respond in under 10 minutes!
Get Started Today
