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Welcome to APM Help’s Blog

Here you can find helpful tips and tricks for AppFolio, Buildium, and Propertyware as well as general Property Management Industry tips. Please reach out to us if you are unable to find the answer to your question - we are always looking to expand our knowledge base!

Pricing & Business Update
Pricing & Business Update
Pricing & Business Update

Our very first recurring Trust Bookkeeping client using AppFolio went live in July 2017 and since then we've brought to market additional products & services such as Daily Audits, Daily Bank Recs, Corporate Bookkeeping, After Hours Call Center, Maintenance Coordination. When we introduced these new offerings, we didn't know how to price them so we went with whatever was easy. Along the way, even our Trust Bookkeeping pricing was adjusted to account for clients of different size, location, and business (SFR, MFR, HOA, commercial, etc) and we ended up with over 60 different pricing models and a billing nightmare.

How do I post management fees in advance in AppFolio?
How do I post management fees in advance in AppFolio?
How do I post management fees in advance in AppFolio?

You can only pay management fees once the rent has been received. The system will not calculate percentages before income has been paid on the property

How to clear or pay outstanding NSF fees in AppFolio
How to clear or pay outstanding NSF fees in AppFolio
How to clear or pay outstanding NSF fees in AppFolio

If you are referring to uncollected NSF Fees from the tenants, then you would be able to collect those by running Pay Management Fees under Accounting > Payables. Be sure to run it as of "End of Last Month" and then as of "Today". Once you run that function and pay those bills, go to the Accounting > Diagnostics page.

A Respectful Distance: Separating Tenant-owed Liability Banking for Painless Audit
A Respectful Distance: Separating Tenant-owed Liability Banking for Painless Audit
A Respectful Distance: Separating Tenant-owed Liability Banking for Painless Audit

Ideal bookkeeping is good judgment and intelligent organization within the bounds of regulation. While consolidation is often the key to organization, in some cases modest additional detail, or extension of a process can drastically improve property bookkeeping processes. Sensible choices when setting up the company banking and chart of accounts will put the books on track for smooth upkeep and painless auditing, internal or third party, but not all best practices are applied through the bookkeeping itself.

How to Track Credit Cards in Propertyware Copy
How to Track Credit Cards in Propertyware Copy
How to Track Credit Cards in Propertyware Copy

1. Go to Setup > Customize > Charts of Account 2. Click on New AccountAccount Type = Credit Card 3. Fill out the remaining fields

What to Look For When Hiring a Property Management Bookkeeper
What to Look For When Hiring a Property Management Bookkeeper
What to Look For When Hiring a Property Management Bookkeeper

Does your bookkeeper have Bookkeeper/Accounting Experience? Does your bookkeeper have Trust Compliance experience? Does your bookkeeper have Property Management Software Experience?

What the End of the Eviction Moratorium Means for Property Managers
What the End of the Eviction Moratorium Means for Property Managers
What the End of the Eviction Moratorium Means for Property Managers

The end of the eviction moratorium may still not mean everything for property managers is completely back to the status quo

Future of the Rental Property Management Industry and PropTech
Future of the Rental Property Management Industry and PropTech
Future of the Rental Property Management Industry and PropTech

The future of the rental property management industry is going to see exponential dependence on technology and SaaS (software as a service) because this will be the most efficient and secure way to do business