Sample Order Form

This is a sample Order Form, provided for reference. Your actual Order Form will list your company, your contacts, and the Services you purchase.

Every Order Form is governed by the Master Services Agreement. Please review the entirety of this sample to understand how an Order Form is structured.

Prepared for: Sample Company
First Recipient, first.recipient@samplecompany.com
Second Recipient, second.recipient@samplecompany.com

1. Order Form

This Order Form (“Order”) is entered into and effective as of the “Order Effective Date”, and is subject to, and governed by, the Master Services Agreement available at www.apmhelp.com/terms/msa (as modified from time to time, the “Agreement”) effective as of the Order Effective Date by and between Syndi Co, dba APM Help (“APM Help”) and Customer (“Customer”).

APM Help provides support and assistance in connection with different property management software applications including, consulting services, bank reconciliations, financial diagnostics, training, migration and audits (as modified from time to time, the “Services”) and Customer wishes to purchase from APM Help the Services and APM Help wishes to provide the Services to Customer, on the terms and conditions set forth in this Order and the Agreement.

Customer acknowledges that it has read and agrees to the terms and conditions of the Agreement, which are incorporated herein by reference. APM Help may update the Agreement from time to time and any such updated Agreement shall come into effect and be valid and binding on Customer in connection with any additional Services purchased under a future Order, in accordance with the terms of the Agreement. Each capitalized term not otherwise defined herein shall have the meaning given in the Agreement.

2. Services Breakdown

Order #: SAMPLE-0001
Issued: [Order Effective Date]
Expires: [Expiration Date]

Prepared for:
First Recipient, Job Title, first.recipient@samplecompany.com, (000) 000-0001
Second Recipient, Job Title, second.recipient@samplecompany.com, (000) 000-0002

3. Additional Terms

Fees and Payments

Customer shall pay APM Help the fees as described above (collectively, the “Fees”). Any fees for additional subsequent Services shall be set forth in a separate Order or statement of work executed by both parties (“Additional Fees”).

The Fees shall be paid as follows:

• The first invoice reflecting the Fees for the On-Demand Consulting and Training is due and payable (a) 50% upfront as a retainer and (b) 50% in weekly increment if the total budget is more than $300.
• The Fees for the On-Demand Consulting and Training are due and payable no later than prior to the start of services or unless otherwise agreed by the parties.
• The Fees for the Bank Reconciliation Catch-up, Bookkeeping Catch-up, and Financial Diagnostic Report/Cash Suspect Report Clean Up services are due and payable (a) 50% upfront and (b) 50% upon completion of the applicable Services.
• Recurring Fees are due and payable on the first day of each month.
• Recurring Fees can change anytime with a 30 day notice.
• If services are terminated early, the client is liable for the difference between the original retail price and discounted price.

All Fees shall be paid in US dollars and may be paid by check, e-check/ACH, credit or debit card. Customer shall provide a valid credit or debit card for the payment of all applicable Fees, reimbursable expenses and taxes. Customer agrees that all information that it provides to APM Help will be true, accurate, current, and complete. Customer will ensure that this information is kept accurate and up-to-date at all times. Customer agrees that APM Help may automatically charge the credit or debit card, or debit Customer's previously used bank account for automatic ACH payment, for any Fees, reimbursable expenses and taxes that are due and payable. Prepaid or promotional credits Customer receives through any third party (e.g. Column Bank, Axos Bank, Enterprise Bank, etc.) and applies toward Services have no cash value, are non-transferable, and are non-refundable. Any unused credits are forfeited on expiration or termination of this Order for any reason (including by Customer), with no refund or cash equivalent owed by APM Help. All late payments shall bear interest at the lesser of 4% per month or the highest rate permissible under applicable law, calculated daily and compounded monthly until all late payments have been paid in full. Customer shall also promptly reimburse APM Help for all costs incurred in collecting any late payments, including, attorneys' fees. In addition to all other remedies available under this Order, the Agreement or at law, APM Help shall be entitled to suspend the provision of any Services if Customer fails to pay any undisputed amounts when due hereunder.

ALL FEES ARE NON-REFUNDABLE, NON-CANCELLABLE AND NON-CREDITABLE UNLESS OTHERWISE SPECIFICALLY PROVIDED IN THE AGREEMENT OR REQUIRED BY LAW.

Invoice Review

Customer has 30 calendar days after the date of an invoice to report any billing errors to APM Help in writing using the notice methods described in this Order. Customer must identify the invoice and amount in question and briefly explain the issue. To the extent allowed by law, amounts not disputed within this period will be considered accepted as accurate.

Reporting a billing error does not change payment due dates or existing automatic payment authorizations. Paying an invoice does not prevent Customer from reporting an error within the 30-day period. APM Help will review errors reported within this period and correct any confirmed billing error, including an appropriate credit or refund for any resulting overpayment. This is a limited exception to the non-refundable and non-creditable terms of this Order and the Agreement; all other payment terms remain unchanged.

Taxes

Taxes are separate and Customer shall be solely responsible for any such taxes. Taxes shall be due and payable when the applicable Fees, Additional Fees or other amounts are due and paid.

Reimbursable Expenses

Unless otherwise set forth in this Order, Customer shall reimburse APM Help for all out-of-pocket expenses and costs actually incurred by APM Help arising from or relating to the APM Help Services. Expenses and costs shall be due and payable no later than thirty (30) days after the date of the applicable invoice or as otherwise agreed by the parties in writing.

Maintenance and Support

Maintenance and Support are comprised of (a) technical support (“Support”) and (b) error correction as generally made available to APM Help's customers. Support shall be provided by telephone and e-mail during APM Help's normal business hours of 9am to 5pm Central Time except for Federal, state and company holidays. Customer shall be solely responsible for review and approval of all work done by APM Help.

Conflict

In the event of a conflict between the terms of this Order and the terms of the Agreement, this Order shall govern. APM Help reserves the right to terminate any and all services for any breach of this Order or the terms of the Agreement. This Order is governed by and construed under the laws of the State of Texas, without regard to its conflict-of-law principles, consistent with the Agreement. Any limit on late-payment charges under this Order is determined under Texas law.

Notices

All notices, requests, consents, claims, demands, waivers and other communications under this Order or the Agreement have binding legal effect only if in writing. A notice is validly given if sent (a) to APM Help, by email to the address APM Help designates for notices or through the APM Help portal or website; and (b) to Customer, by email or other electronic communication to the contact information Customer most recently provided to APM Help, or by posting to Customer's account. Deemed-receipt timing is governed by the Notices and Communications section of the Agreement.

Entire Agreement

This Order, together with the Agreement and any attachments and exhibits attached hereto, constitutes the entire and exclusive agreement between APM Help and Customer in connection with the Services. This Order and the Agreement, shall supersede all prior oral or written understandings relating thereto and shall not be modified or interpreted by reference to any prior course of dealing, usage of trade or course of performance. If Customer's order acknowledgement, invoice or any other communication from Customer contains provisions inconsistent with the provisions hereof, of the Agreement and this Order, the terms of this Order and the Agreement shall prevail and APM Help hereby notifies Customer of its objection to and rejection of any such terms and conditions stated by Customer, whether or not material, that are in conflict with, inconsistent with, or in addition to those contained in this Order and the Agreement.

Signature

By signing this agreement you also acknowledge that you have read and agreed to:

• Consulting Agreement
• Daily Bank Reconciliations Agreement
• Trust Account Bookkeeping Agreement
• AP Solutions Agreement
• Corporate Bookkeeping Agreement
• HOA Bookkeeping Agreement

Authorized Signer: [Name]
Email: [Email]
Signature: ____________________________