The first step is to diagnose the issue as either negative or positive additional fees.
You can only pay management fees once the rent has been received. The system will not calculate percentages before income has been paid on the property
Once the charge is posted, make sure that the tenant payment is applied to the clearing charge.
If you are referring to uncollected NSF Fees from the tenants, then you would be able to collect those by running Pay Management Fees under Accounting > Payables. Be sure to run it as of "End of Last Month" and then as of "Today". Once you run that function and pay those bills, go to the Accounting > Diagnostics page.
Does your bookkeeper have Bookkeeper/Accounting Experience? Does your bookkeeper have Trust Compliance experience? Does your bookkeeper have Property Management Software Experience?
The end of the eviction moratorium may still not mean everything for property managers is completely back to the status quo
The future of the rental property management industry is going to see exponential dependence on technology and SaaS (software as a service) because this will be the most efficient and secure way to do business
How can you keep bookkeeping simple when you may not know how to do bookkeeping? Simply just take the time and do it. Avoid the rabbit holes. Part of the human condition is allowing conflict instead of keeping things simple so that we can stay focused enough to get things accomplished. While collaborating there is…
A tenant has moved out leaving a $400 balance of bad debt on their tenant ledger. The property manager feels that she will never see payment for the $400 balance. She is not sure what to do with a tenant’s bad debt.
Here’s a scenario in which the Tenant has bounced payments more than once and you no longer want to allow this to continue. What are the Property Manager’s options? To start, it is important to consider that most property managers prefer that payments are made electronically. This saves time and virtually eliminates the possibility of…