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Welcome to APM Help’s Blog

Here you can find helpful tips and tricks for AppFolio, Buildium, and Propertyware as well as general Property Management Industry tips. Please reach out to us if you are unable to find the answer to your question - we are always looking to expand our knowledge base!

You Probably Have The Wrong Property Management Bank Account
You Probably Have The Wrong Property Management Bank Account
You Probably Have The Wrong Property Management Bank Account

Trust accounts are used to hold money for other people until a trigger of some kind releases it. In the property management industry, these accounts hold funds for customers who are entitled to the money being held there. However, some bankers make a common mistake by opening a general business account and calling it a trust account. This article covers the terminology and regulation of trust accounts in the property management industry to ensure that property management companies and their clients are protected.

Discover These Top-Rated Services Property Managers Can’t Stop Raving About
Discover These Top-Rated Services Property Managers Can’t Stop Raving About
Discover These Top-Rated Services Property Managers Can’t Stop Raving About

We are thrilled to announce that APM Help has received over 70 reviews on Trustpilot with a TrustScore of 4.9/5! We couldn't have done it without our amazing customers, and we wanted to take a moment to thank them for their continued support and gracious comments on our services and outstanding team members.

Pricing & Business Update
Pricing & Business Update
Pricing & Business Update

Our very first recurring Trust Bookkeeping client using AppFolio went live in July 2017 and since then we've brought to market additional products & services such as Daily Audits, Daily Bank Recs, Corporate Bookkeeping, After Hours Call Center, Maintenance Coordination. When we introduced these new offerings, we didn't know how to price them so we went with whatever was easy. Along the way, even our Trust Bookkeeping pricing was adjusted to account for clients of different size, location, and business (SFR, MFR, HOA, commercial, etc) and we ended up with over 60 different pricing models and a billing nightmare.

How do I post management fees in advance in AppFolio?
How do I post management fees in advance in AppFolio?
How do I post management fees in advance in AppFolio?

You can only pay management fees once the rent has been received. The system will not calculate percentages before income has been paid on the property

A Respectful Distance: Separating Tenant-owed Liability Banking for Painless Audit
A Respectful Distance: Separating Tenant-owed Liability Banking for Painless Audit
A Respectful Distance: Separating Tenant-owed Liability Banking for Painless Audit

Ideal bookkeeping is good judgment and intelligent organization within the bounds of regulation. While consolidation is often the key to organization, in some cases modest additional detail, or extension of a process can drastically improve property bookkeeping processes. Sensible choices when setting up the company banking and chart of accounts will put the books on track for smooth upkeep and painless auditing, internal or third party, but not all best practices are applied through the bookkeeping itself.

How to Track Credit Cards in Propertyware Copy
How to Track Credit Cards in Propertyware Copy
How to Track Credit Cards in Propertyware Copy

1. Go to Setup > Customize > Charts of Account 2. Click on New AccountAccount Type = Credit Card 3. Fill out the remaining fields

What to Look For When Hiring a Property Management Bookkeeper
What to Look For When Hiring a Property Management Bookkeeper
What to Look For When Hiring a Property Management Bookkeeper

Does your bookkeeper have Bookkeeper/Accounting Experience? Does your bookkeeper have Trust Compliance experience? Does your bookkeeper have Property Management Software Experience?

What the End of the Eviction Moratorium Means for Property Managers
What the End of the Eviction Moratorium Means for Property Managers
What the End of the Eviction Moratorium Means for Property Managers

The end of the eviction moratorium may still not mean everything for property managers is completely back to the status quo