Pricing & Business Update

August 1, 2022
70+
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A message to our clients from Taylor Hou, Founder & Chief Happiness Officer [August 1, 2022]

For some background:

Our very first recurring Trust Bookkeeping client using AppFolio went live in July 2017 and since then we've brought to market additional products & services such as:

  • Daily Audits
  • Daily Bank Reconciliations
  • Corporate Bookkeeping
  • After Hours Call Center
  • Maintenance Coordination
  • On-Demand Consulting

When we introduced these new offerings, we didn't know how to price them so we went with whatever worked. This decision, while easy at the time, led us down a path that could be best described as a logistical nightmare while growing the business.

We've also methodically invested in and improved our product & service offerings such as within Daily Bank Recs:

  • Decreased our time to reconcile from 10 days to 5 business days after receiving statements
  • Fill out and maintain Three Way Rec (TWR) forms regardless of if a state requires them or not
  • Include Daily Audits (which we've continued to invest in and improve)

So now that we're 5 years in with over a thousand clients across AppFolio, Buildium, Propertyware, Rent Manager and Rentvine, we're making some long overdue updates.

Moving to standardized pricing:

We've very rarely changed our clients' pricing so many of you have enjoyed discounted & grandfathered rates. We will be notifying all clients of pricing updates to go into effect before the end of the year (2022).

We’re confident our pricing for the level of service, quality, expertise, and consistency we provide will be unmatched.

Why now? "We're in a recession!"

At APM help, we find pride in creating an amazing environment both internally for our employees but also externally with our clients. Therefore, without getting into too much detail, another big reason we are making this change is for our staff.  We invest in our people and want to continue to do so; so y'all, our clients, can continue to receive the highest possible level of consistency and reliability of our products and services.

Reminder of our mission:

I probably haven’t been vocal enough about this but I set our company mission back in 2017 to “clean up the industry and make it better”.

95% of property managers would not pass a trust account audit. That’s our anecdotal figure but we’d really like to get that to 95% WOULD pass a trust account audit. We’ve built the gold standard for the industry and even if we don’t make money on it, it’s ok.

We’ll be making the lives better for everyone involved in the rental economy by cleaning it up.

Making property management "better" - our view of the future:

We’re just barely getting to the “make it better” portion of our mission but I’m happy to announce our client portal where we believe we can help property managers run their business better so they can focus on managing properties. We'll start inviting clients to their portal by October 2022 to start taking advantage of:

  • Unified experience so you have less logins to remember (Google Auth & Single Sign On)
  • Discovery of new products & services (ie: RentCheck for Inspections, Nomad for Lease Guarantees, Credhub for Credit Reporting)
  • Pre-negotiated discounts from partner apps & services (ie: Gusto, Quickbooks Online, Ramp)
APM Help Client Portal
APM Help Client Portal

Our Services

On-Demand Consulting

On-Demand Consulting

Consulting with AppFolio, Buildium, Propertyware, & Rent Manager experts to answer any and all software related questions in less than an hour. No long-term contracts and easy to get started.

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On-Demand Consulting

Trust Bookkeeping Services

Bookkeeping services provided by expert accountants for AppFolio, Buildium, Propertyware, & Rent Manager. For less than the cost of a full-time bookkeeper you can have a whole team of experts.

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On-Demand Consulting

Corporate Bookkeeping

Let us take care of your corporate payables, receivables, reporting, and payroll with Quickbooks and Gusto. With us you can focus less on accounting and more on growth!

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On-Demand Consulting

Daily Bank Reconciliations

Get your bank reconciliations done every single day! Keep your books accurate by making sure that everything is  accounted for. Available for AppFolio, Buildium, Propertyware, & Rent Manager.

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On-Demand Consulting

Daily Audits

Curious just how clean your books are? Find out with Triple Tied Out! It's our daily auditing service that checks your bank recs, liabilities, and property balances. For AppFolio, Buildium, & Propertyware.

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Why Choose APM Help

Expertise

Our consultants are well-versed in the software solutions commonly used in property management. Whether you're using AppFolio, Buildium, Propertyware, or Rent Manager, we have the expertise to clean up your books and maintain their accuracy.

Scalable Solutions

As your business grows, so do your accounting needs. Our U.S.-based account managers with industry experience are dedicated to managing your books, giving you the time and confidence to focus on expansion.

Audit Support

Going through an audit can be a daunting task. We offer daily audits and audit preparation services to ensure your books are always audit-ready, providing you with peace of mind.

Back-Office Services

Beyond bookkeeping, we offer a range of back-office services to streamline your operations, including maintenance coordination, property improvement loans, and corporate bookkeeping.
Your Success, Our Priority
APM Help is not just a service provider; we are your partners in success. We understand thatproperty management demands a holistic approach, which is why we offer a suite of services tailoredto address the diverse needs of your business. Our goal is to empower property managers to excel intheir markets by providing them with clean books, efficient processes, and the time they need tofocus on building strong client relationships and achieving their growth ambitions.

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