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Top 3 Reasons Why Poor Maintenance Coordination Can Lead to Tenant Turnover

July 11, 2023

In the realm of property management, tenant turnover poses a constant challenge, affecting both financial stability and reputation. Among the various factors contributing to tenant dissatisfaction and subsequent turnover, poor maintenance coordination stands out as a prominent culprit. When maintenance issues are left unaddressed or poorly managed, tenants experience neglect and frustration in their living spaces. In this article, we will explore the top 3 reasons why poor maintenance coordination can lead to tenant turnover.

Are you struggling with maintenance coordination and tenant turnover? Don't let poor maintenance affect your property's financial stability and reputation. Contact APM Help today to improve your maintenance coordination and prevent tenant turnover.

Poor maintenance coordination is a major cause of tenant turnover. By failing to promptly address maintenance issues, property managers send a message to tenants that their concerns are not a priority. This can lead to decreased tenant satisfaction, quality of life, and communication. In turn, these factors can make it difficult to attract and retain quality tenants, which can damage a property's financial stability and reputation.

APM Help can help property managers improve their maintenance coordination and prevent tenant turnover. We offer a full range of maintenance coordination services, including:

  • 24/7 emergency response: We have a team of qualified specialists available 24/7 to respond to maintenance requests.
  • Work order management: We work with your property management software (AppFolio, Buildium, Propertyware, Rentvine, Rent Manager) to track and manage all maintenance requests. This ensures that all requests are acknowledged and assigned to the appropriate personnel in a timely manner.
  • Vendor management: We work with your network of trusted vendors and help source new ones that we can call on to handle maintenance issues. This ensures that we can get repairs done quickly and efficiently.
  • Communication: We keep tenants informed about the status of their maintenance requests and provide updates on progress every step of the way. This helps to build trust and rapport with tenants.

Here are some additional benefits of using APM Help for maintenance coordination:

  • Peace of mind: Knowing that you have a team of experts handling your maintenance needs can give you peace of mind.
  • Cost savings: APM Help can help you save money on maintenance costs by negotiating with vendors and getting the best possible rates.
  • Increased efficiency: APM Help can help you streamline your maintenance processes and improve efficiency.
  • Tenant Feedback: APM Help conducts surveys on behalf of property managers to obtain tenant feedback. This helps identify areas for improvement and build better relationships with tenants.
  • Improved tenant satisfaction: APM Help can help you improve tenant satisfaction by providing prompt and professional maintenance services.

Don't let maintenance coordination be a headache for your property management. Partner with APM Help and experience the peace of mind, cost savings, and improved efficiency. Contact us now to get started.

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