How can I delete a tenant altogether and reenter as new in AppFolio?
How can I delete a tenant altogether and reenter as new in AppFolio?
.avif)
AppFolio User question: We just onboarded a new tenant with some wrong data, and would like to delete this tenant altogether and reenter as new. Is there anyway to do this?
APM Help Answer: You will simply need to make sure that any unpaid charges are reversed and then click the task on the right hand side on the tenant summary page "Hide Tenant"If the tenant has paid anything on the ledger, you will want to follow the directions in this Help Article to direct you on how to move the funds from their current ledger to the new ledger you create: https://help.appfolio.com/s/article/Transfer-a-Deposit-to-Another-Unit-in-the-Same-Property for the depositAnd this for all other payments: https://help.appfolio.com/s/article/Correct-an-Online-Payment-Made-to-the-Wrong-Unit-Same-property
Want more answers to questions like this? Join our Facebook group where Property Managers ask questions and we give answers!
How can I delete a tenant altogether and reenter as new in AppFolio?
AppFolio User question: We just onboarded a new tenant with some wrong data, and would like to delete this tenant altogether and reenter as new. Is there anyway to do this?
APM Help Answer: You will simply need to make sure that any unpaid charges are reversed and then click the task on the right hand side on the tenant summary page "Hide Tenant"If the tenant has paid anything on the ledger, you will want to follow the directions in this Help Article to direct you on how to move the funds from their current ledger to the new ledger you create: https://help.appfolio.com/s/article/Transfer-a-Deposit-to-Another-Unit-in-the-Same-Property for the depositAnd this for all other payments: https://help.appfolio.com/s/article/Correct-an-Online-Payment-Made-to-the-Wrong-Unit-Same-property
Want more answers to questions like this? Join our Facebook group where Property Managers ask questions and we give answers!
Fill out the form below to get in touch with our team.
Services Tailored for the best Property Managers.
Whether it's rental property management, bookkeeping support, training, bank reconciliations, or emergencies - we're here to help.
Financial & Books Cleanup
Get your books and financials cleaned up to be 100% audit proof.
Trust Bookkeeping
We keep your trust books clean, tidy, and up to date.
Corporate Bookkeeping
Don't worry, we also keep your corporate books clean as well!
And so much more...
We provide a large array of services to help power the best PMs out there.
