Client Spotlight: Robert with Master Key

December 14, 2022
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We are back with one of our favorite series - Client Spotlight! This week we interviewed our client, Robert with Master Key Property Management, LLC, to learn how APM Help has evolved his management company. Keep reading to find out!

Cary Property Management and Property Managers, Cary Houses and ...

APM: How did you get into the Property Management industry? How many years have you been apart of it?

: I grew up in it, my family had some apartments and rentals. 3-4 years ago I decided to start my own firm where I’m at, and I’ve kinda taken off with it.

APM: How long have you been with APM Help?

Robert: Just a few months - 3 months maybe.

APM: What has been the most impactful thing APM Help has done for you?

: Get my books clean, I was behind on reconciliations. It took a load of stress off to have APM Help clean things up and keep the process open and explain everything. It has really helped my level of stress go down seeing my books are green on Triple Tied Out and in AppFolio.

APM: Have you learned something new since being with us?

: No, I rely on APM Help to reconcile. I am a good property manager but I’m not the best on the accounting side of it. It’s nice to know that if I need you guys to maintain the accounting side of it that you are already ahead of it.

APM: How has your business evolved since you went live with us?

: We are growing at a pretty good pace. I am able to devote more time to the property management side and business development side. We’re bringing on about 2-3 units per month. One of my goals is to add 2-3 new properties every month.

APM: What is your favorite part about working with APM Help?

: The responsiveness and communication. I just submit a request and I know someone is going to get back to me pretty quickly. I can get my issues resolved usually in the same day!

APM: If you could describe your experience with us in one word, what would it be?

t: "Awesome."

APM: What piece of advice would you offer to someone who is on the fence with hiring a third party company to manage their books?

: Absolutely do it. Your job is to be a property manager not an accountant. Let the experts do the accounting side.

APM: Where do you hope to see your business in 5 years?

: I hope to continue growing - 25-30 % growth every year would make me pretty happy! If I would have known you were out there as a resource I would have signed up sooner.

Learn more about APM Help and how it can help your business grow like Robert's! Reach out to us at or call us at (281) 949-8755.

Our Services

On-Demand Consulting

On-Demand Consulting

Consulting with AppFolio, Buildium, Propertyware, & Rent Manager experts to answer any and all software related questions in less than an hour. No long-term contracts and easy to get started.

On-Demand Consulting

Trust Bookkeeping Services

Bookkeeping services provided by expert accountants for AppFolio, Buildium, Propertyware, & Rent Manager. For less than the cost of a full-time bookkeeper you can have a whole team of experts.

On-Demand Consulting

Corporate Bookkeeping

Let us take care of your corporate payables, receivables, reporting, and payroll with Quickbooks and Gusto. With us you can focus less on accounting and more on growth!

On-Demand Consulting

Daily Bank Reconciliations

Get your bank reconciliations done every single day! Keep your books accurate by making sure that everything is  accounted for. Available for AppFolio, Buildium, Propertyware, & Rent Manager.

On-Demand Consulting

Daily Audits

Curious just how clean your books are? Find out with Triple Tied Out! It's our daily auditing service that checks your bank recs, liabilities, and property balances. For AppFolio, Buildium, & Propertyware.


Why Choose APM Help


Our consultants are well-versed in the software solutions commonly used in property management. Whether you're using AppFolio, Buildium, Propertyware, or Rent Manager, we have the expertise to clean up your books and maintain their accuracy.

Scalable Solutions

As your business grows, so do your accounting needs. Our U.S.-based account managers with industry experience are dedicated to managing your books, giving you the time and confidence to focus on expansion.

Audit Support

Going through an audit can be a daunting task. We offer daily audits and audit preparation services to ensure your books are always audit-ready, providing you with peace of mind.

Back-Office Services

Beyond bookkeeping, we offer a range of back-office services to streamline your operations, including maintenance coordination, property improvement loans, and corporate bookkeeping.
Your Success, Our Priority
APM Help is not just a service provider; we are your partners in success. We understand thatproperty management demands a holistic approach, which is why we offer a suite of services tailoredto address the diverse needs of your business. Our goal is to empower property managers to excel intheir markets by providing them with clean books, efficient processes, and the time they need tofocus on building strong client relationships and achieving their growth ambitions.

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