Client Spotlight: Daniel with Marterra

August 15, 2021
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This week we are going to take a break from accounting topics to spotlight one of our clients - Daniel M! He is a bookkeeping client, with Marterra Properties, that has some good advice for industry professionals and those of you who are interested in APM Help. In this client spotlight, we'll learn more about his path to success in the Property Management industry.

The Ice Breakers

APM: What first brought you to APM Help?

Daniel: I first found out of APM Help through the comments section in the AppFolio User Group on Facebook. I was looking for help with a couple projects, so I reached out to Taylor and got a consult scheduled!

APM: Did you feel like your clean up process went smoothly?

Daniel: Our books were pretty clean, and so we had a minor clean up and then we went straight to bookkeeping. We have been bookkeeping clients for about 8 months now.

The Results

APM: What is the best thing that has happened for you since going live with bookkeeping?

Daniel: Rachel is the best thing that has happened to me so far, and the Daily Triple Tied Out. It has helped me stay on top of our books and keep things clean. We have also gone through some significant budgeting changes, CAM charges, CAM reconciliations - APM Help has really helped me navigate through the commercial component. If I try to do these things myself, it will take 6 hours, and between Rachel and Marie they pretty much know how to do everything and are very competent!

APM: What is the best thing that has happened for your company since going live with APM Help Bookkeeping?

Daniel: We are super lean and helps maintain pretty good margins and helps us grow. We aren’t afraid to take on really large projects anymore, like taking on large commercial properties and multifamily properties. Because of APM, we have a more robust team that specializes in different things, and for the cost of a full time mediocre bookkeeper, I get a full team of AppFolio experts. We have doubled our unit count since going live, and we are profitable! I want as few doors as possible with as much money as possible - doors don’t matter, margins do. It's not just about margin on units, it’s about margins on time. Go the extra level and get the accounting off your back!

The Finale

APM: What is the best experience you have had with APM Help so far?

Daniel: It’s happening right now - Rachel and Marie. They are the center for what we are doing right now - really complicated leases and budgets. I don’t know if we would have been able to get it all done with the other things we are doing. It’s amazing to be able to hand over a complicated bookkeeping assignment and not worry about getting it done on time. One night at 8 P.M., I wrote a note on a Google Spreadsheet and had to tell Rachel to stop working because I could see her making updates...it was Saturday!

APM: Any advice you would give to people who are hesitant to trust a third party with their books?

Daniel: I think I got really lucky with APM, the story that sold me on you guys is that you are a team of Ex-AppFolio people. It made you stand apart. With APM, not only do you get a bookkeeper who is competent, but an AppFolio expert. It’s a very positive experience, and I don’t know that I would have had the same experience elsewhere. When you choose someone, make sure that they are competent in the software that you are using!

APM: If you could describe your experience with us in one word, what would it be?

Daniel: Oh, man…a lot of words don’t seem sufficient. Relieving. No more headaches!

Learn more about Marterra Properties on their website: https://www.marterraproperties.com/

Start your APM Experience today! Reach out to us on our website, by phone at 281-949-8755 or email at info@apmhelp.com.

Our Services

On-Demand Consulting

On-Demand Consulting

Consulting with AppFolio, Buildium, Propertyware, & Rent Manager experts to answer any and all software related questions in less than an hour. No long-term contracts and easy to get started.

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On-Demand Consulting

Trust Bookkeeping Services

Bookkeeping services provided by expert accountants for AppFolio, Buildium, Propertyware, & Rent Manager. For less than the cost of a full-time bookkeeper you can have a whole team of experts.

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On-Demand Consulting

Corporate Bookkeeping

Let us take care of your corporate payables, receivables, reporting, and payroll with Quickbooks and Gusto. With us you can focus less on accounting and more on growth!

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Daily Bank Reconciliations

Get your bank reconciliations done every single day! Keep your books accurate by making sure that everything is  accounted for. Available for AppFolio, Buildium, Propertyware, & Rent Manager.

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Daily Audits

Curious just how clean your books are? Find out with Triple Tied Out! It's our daily auditing service that checks your bank recs, liabilities, and property balances. For AppFolio, Buildium, & Propertyware.

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Why Choose APM Help

Expertise

Our consultants are well-versed in the software solutions commonly used in property management. Whether you're using AppFolio, Buildium, Propertyware, or Rent Manager, we have the expertise to clean up your books and maintain their accuracy.

Scalable Solutions

As your business grows, so do your accounting needs. Our U.S.-based account managers with industry experience are dedicated to managing your books, giving you the time and confidence to focus on expansion.

Audit Support

Going through an audit can be a daunting task. We offer daily audits and audit preparation services to ensure your books are always audit-ready, providing you with peace of mind.

Back-Office Services

Beyond bookkeeping, we offer a range of back-office services to streamline your operations, including maintenance coordination, property improvement loans, and corporate bookkeeping.
Your Success, Our Priority
APM Help is not just a service provider; we are your partners in success. We understand thatproperty management demands a holistic approach, which is why we offer a suite of services tailoredto address the diverse needs of your business. Our goal is to empower property managers to excel intheir markets by providing them with clean books, efficient processes, and the time they need tofocus on building strong client relationships and achieving their growth ambitions.

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