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PM Q&A

QuickBooks Online vs. Property Management Software — Do You Really Need Both?

APM Help Blog

QuickBooks Online vs. Property Management Software — Do You Really Need Both?

By
Jonathan Cook
December 12, 2025

If you spend any time in property management circles, whether at conferences, industry forums, or Facebook groups, you know that accounting questions tend to spark the most passionate discussions. There’s a constant tug-of-war between operational efficiency, financial accuracy, and the desire to simplify your tech stack.

Recently, a question popped up on Facebook that perfectly captures the confusion many property managers feel as they scale. It seems simple on the surface, but beneath it lies the entire foundation of trust compliance and business accounting.

The question was:

“Is everyone using QuickBooks, or do you do all your accounting in your PMS?”

A fair question. Why pay for two systems? Why manage two sets of books? Isn’t one platform enough?

Our team jumped in with a response that resonated strongly with the community because it addressed what most people don’t know they’re missing.
Below is our full answer, followed by deeper insights that every property manager should understand.

The APM Help Expert Reply


“Company finances and trust bookkeeping are two entirely different sets of books—each requiring specialized features to stay accurate, current, operationally useful, and compliant with legal requirements.

For example, QuickBooks doesn’t have built-in trust accounting, while property management (PM) software does. Trying to force trust bookkeeping into QBO requires a highly complex setup and still makes it difficult to meet trust compliance standards or pass audits.

QBO also lacks essential PM tools like rental applications, lease-level ledgers, task management, online tenant portals, and other workflow-driven features.
On the other hand, PM software is heavily focused on trust compliance and property management workflows—meaning it misses many critical features needed for running the business side of a company.

QuickBooks offers far stronger business functionality, including reliable bank and credit card feed integrations with automated transaction coding, comprehensive financial reporting, accounts payable tracking (especially reimbursables), inventory tools, payroll, and more. PM software simply doesn’t match that flexibility.

To add to this, trying to bunch all your chart of accounts in one place can make things messy and confusing as well. A business chart of accounts is completely different from the chart of accounts for property operations.”

Deeper Insights


This is the part that often goes misunderstood until an audit letter arrives:
In property management, you’re running two distinct financial universes.

1. The Trust Side: The Property Books
This is other people’s money.

Your PMS (AppFolio, Buildium, Propertyware, Rentvine, etc.) is built specifically to manage:

Tenant and owner ledgers

Deposits and move-out accounting

Workflow-driven rent collection

Three-way reconciliation

Owner statements

Audit-ready trust compliance


Your PMS is designed so that a security deposit from Unit 201 can never accidentally pay a plumbing bill for Unit 309.
QuickBooks cannot enforce that separation.

2. The Business Side: Your Company’s Books
This is your money.

It includes:

Payroll

Office expenses

Tax reporting

Software costs

Marketing

Credit card feeds

Vendor reimbursements

Financial reporting


Your PMS is not designed to serve as your business accounting system. And if you try to make it one, you end up with inaccurate reporting and poor visibility into your company’s true financial health.

The Chart of Accounts Trap

This is where most accounting chaos begins.

When business transactions get mixed into your PMS—or trust transactions get forced into QuickBooks—your ledger becomes a cluttered, inaccurate mess.
You end up with things like:

Office Supplies mixed in with Owner Draws

Employee Lunches next to Tenant Utility Reimbursements

Marketing Spend buried between Recurring Owner Contributions

This doesn’t just break trust compliance—it kills your ability to understand your business.

Keeping each system dedicated to its purpose keeps your reporting:

Clean
Accurate
Compliant
Useful


Even once you understand the need for two systems, setting them up correctly is an entirely different challenge.

Mapping a chart of accounts

Building a PMS-to-QBO bridge

Ensuring trust compliance

Standardizing financial workflows

Cleaning historical data

Preparing for audits


Most property managers simply haven’t been trained for this level of accounting complexity. And they shouldn’t be—your job is managing properties, not decoding accounting systems.

This is where APM Help becomes invaluable.

APM Help is widely recognized as the industry’s most trusted source for PM bookkeeping and trust compliance. We don’t just give advice—we guarantee results.
Why property managers rely on us:

Guaranteed Trust Compliance
State trust rules vary, but our processes don’t miss. Ever.

100% Audit Pass Rate
Our clients walk into audits with confidence because their books are immaculate.

Benchmark-Level Operations
We set up your PMS and QuickBooks to run at peak industry standards.
Whether you’re untangling years of mixed books, setting up a new portfolio, or prepping for your first audit, APM Help is the partner that makes sure you’re always on solid ground.


Final Thought


Your accounting software should never dictate your workflow—or force you into compliance risk.
Use the right tool for each job:

PMS for trust accounting


QuickBooks for your business accounting


And let experts handle the complexity in between.

an illustrated character representing someone asking a question
Question

QuickBooks Online vs. Property Management Software — Do You Really Need Both?

If you spend any time in property management circles, whether at conferences, industry forums, or Facebook groups, you know that accounting questions tend to spark the most passionate discussions. There’s a constant tug-of-war between operational efficiency, financial accuracy, and the desire to simplify your tech stack.

Recently, a question popped up on Facebook that perfectly captures the confusion many property managers feel as they scale. It seems simple on the surface, but beneath it lies the entire foundation of trust compliance and business accounting.

The question was:

“Is everyone using QuickBooks, or do you do all your accounting in your PMS?”

A fair question. Why pay for two systems? Why manage two sets of books? Isn’t one platform enough?

Our team jumped in with a response that resonated strongly with the community because it addressed what most people don’t know they’re missing.
Below is our full answer, followed by deeper insights that every property manager should understand.

The APM Help Expert Reply


“Company finances and trust bookkeeping are two entirely different sets of books—each requiring specialized features to stay accurate, current, operationally useful, and compliant with legal requirements.

For example, QuickBooks doesn’t have built-in trust accounting, while property management (PM) software does. Trying to force trust bookkeeping into QBO requires a highly complex setup and still makes it difficult to meet trust compliance standards or pass audits.

QBO also lacks essential PM tools like rental applications, lease-level ledgers, task management, online tenant portals, and other workflow-driven features.
On the other hand, PM software is heavily focused on trust compliance and property management workflows—meaning it misses many critical features needed for running the business side of a company.

QuickBooks offers far stronger business functionality, including reliable bank and credit card feed integrations with automated transaction coding, comprehensive financial reporting, accounts payable tracking (especially reimbursables), inventory tools, payroll, and more. PM software simply doesn’t match that flexibility.

To add to this, trying to bunch all your chart of accounts in one place can make things messy and confusing as well. A business chart of accounts is completely different from the chart of accounts for property operations.”

Deeper Insights


This is the part that often goes misunderstood until an audit letter arrives:
In property management, you’re running two distinct financial universes.

1. The Trust Side: The Property Books
This is other people’s money.

Your PMS (AppFolio, Buildium, Propertyware, Rentvine, etc.) is built specifically to manage:

Tenant and owner ledgers

Deposits and move-out accounting

Workflow-driven rent collection

Three-way reconciliation

Owner statements

Audit-ready trust compliance


Your PMS is designed so that a security deposit from Unit 201 can never accidentally pay a plumbing bill for Unit 309.
QuickBooks cannot enforce that separation.

2. The Business Side: Your Company’s Books
This is your money.

It includes:

Payroll

Office expenses

Tax reporting

Software costs

Marketing

Credit card feeds

Vendor reimbursements

Financial reporting


Your PMS is not designed to serve as your business accounting system. And if you try to make it one, you end up with inaccurate reporting and poor visibility into your company’s true financial health.

The Chart of Accounts Trap

This is where most accounting chaos begins.

When business transactions get mixed into your PMS—or trust transactions get forced into QuickBooks—your ledger becomes a cluttered, inaccurate mess.
You end up with things like:

Office Supplies mixed in with Owner Draws

Employee Lunches next to Tenant Utility Reimbursements

Marketing Spend buried between Recurring Owner Contributions

This doesn’t just break trust compliance—it kills your ability to understand your business.

Keeping each system dedicated to its purpose keeps your reporting:

Clean
Accurate
Compliant
Useful


Even once you understand the need for two systems, setting them up correctly is an entirely different challenge.

Mapping a chart of accounts

Building a PMS-to-QBO bridge

Ensuring trust compliance

Standardizing financial workflows

Cleaning historical data

Preparing for audits


Most property managers simply haven’t been trained for this level of accounting complexity. And they shouldn’t be—your job is managing properties, not decoding accounting systems.

This is where APM Help becomes invaluable.

APM Help is widely recognized as the industry’s most trusted source for PM bookkeeping and trust compliance. We don’t just give advice—we guarantee results.
Why property managers rely on us:

Guaranteed Trust Compliance
State trust rules vary, but our processes don’t miss. Ever.

100% Audit Pass Rate
Our clients walk into audits with confidence because their books are immaculate.

Benchmark-Level Operations
We set up your PMS and QuickBooks to run at peak industry standards.
Whether you’re untangling years of mixed books, setting up a new portfolio, or prepping for your first audit, APM Help is the partner that makes sure you’re always on solid ground.


Final Thought


Your accounting software should never dictate your workflow—or force you into compliance risk.
Use the right tool for each job:

PMS for trust accounting


QuickBooks for your business accounting


And let experts handle the complexity in between.

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