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Tag: AppFolio

You’ve Switched to Propertyware or AppFolio – Now What?

The switch from a software you’ve been using for years to a newer software can be exciting and challenging. It is important to familiarize yourself as soon as possible, which means training! Today, we dive into some of the available resources to help you and your team become comfortable with AppFolio or Propertyware. Those Post-Switch…
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Stand Apart From The Rest

The Property Management industry is full of competition, giving potential renters numerous options at their fingertips. It’s important to know what they are looking for so that you can accommodate them and separate yourself from the guys next door. It’s not just the shiny countertops, updated fixtures, and clean carpeting that we’re talking about here…

A Prepayment Is Not Cash Income

In AppFolio, a prepayment is typically for rent that is received before it is due. It is treated as a liability and the GL account will often be called Prepaid Rent. It will probably be set up as is the following: Because prepaid rent is accounted for as a liability it cannot be used for…
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Deposit Disposition Letters in AppFolio

Have you ever wanted to edit the disposition letter in AppFolio? Maybe you’d like to modify it so that there is not a phone number included. This can be done and here’s how: Navigate to the Reporting section and then select Letters from the subtask of menu items from the left side navigation panel. In…
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Rent Credits to Tenants

Here are some commonly asked questions about Rent Credits to Tenants, “What GL account would I use for rent credits to a tenant?”; “Would we use an other GL account?”; and “Does it matter whether this is set up as an expense versus income?” These are good questions. Tenant credits need to be accounted for…
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Lauren is Original!

Lauren Crosby was a big part of the beginning of the APM Help Team. First there was Taylor to come up with the idea of a “team” and then there was Lauren. How Did She Become Involved with AppFolio? Lauren began her initial experience with AppFolio at the Dallas office of AppFolio in the customer…
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Security Clearing Account

What is the Security Clearing GL Account? Every AppFolio database includes a list of key GL accounts (the Chart of Accounts) prior to going live with AppFolio that includes a Security Clearing GL account. This account is not necessarily an income, expense, asset, liability or capital type GL account. Security Clearing is a pass-thru GL…
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Sometimes it’s all about Taylor

Sometimes it’s all about Taylor because Taylor Hou has a huge following amongst the property management community, one of which includes Erika Lamb with Welcome Home Real Estate & Property Management. Welcome Home manages higher end single family homes and you can find out more about them at www.welcomehm.com. There you can learn more about…
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The Lovely Chrysztyna Rowek of Lighthouse Cove Property Management

Chrysztyna Rowek explains how APM Help aligns with the goals of her company, how they are part of her power partner group, and how or better yet why APM Help empowers successful business. Chrysztyna Rowek is the Owner/Designated Managing Broker of Lighthouse Cove Property Management. She’s been in the business as a Broker Owner since…
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Double dipping on Move-In lease fees & commissions

What does this mean to double dip on lease fees and management fee commissions at the time of a move-in? Let’s start with where the issue begins. The problem begins during the move-in process when the property page is set to charge a lease commission placement fee and a percentage of the rent for the…
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