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Month: May 2019

Submit A Support Request: Get Appfolio’s Attention

There is a question looming in the property management community. “I’ve got questions, how do I get Appfolio’s attention?” A solution that has worked for some, is to be thoughtful about your subject line. If this is truly a time sensitive matter, then try adding the word URGENT in the subject line. It’s also important…
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The Lovely Chrysztyna Rowek of Lighthouse Cove Property Management

Chrysztyna Rowek explains how APM Help aligns with the goals of her company, how they are part of her power partner group, and how or better yet why APM Help empowers successful business. Chrysztyna Rowek is the Owner/Designated Managing Broker of Lighthouse Cove Property Management. She’s been in the business as a Broker Owner since…
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Spotlight on Caroline Richardson

Meet our very own Caroline Richardson and join us as we follow Caroline’s personal journey to an “Expert Level.” Caroline is an accounting expert in Property Management and a valued team member with APM Help & Bookkeeping as a Co-Director of the AppFolio Bookkeeping division. She has had previous accounting experience with various industries as…
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Double dipping on Move-In lease fees & commissions

What does this mean to double dip on lease fees and management fee commissions at the time of a move-in? Let’s start with where the issue begins. The problem begins during the move-in process when the property page is set to charge a lease commission placement fee and a percentage of the rent for the…
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